Please read these Terms and Conditions carefully before using (The Phone Unlocking Service), powered by Soft4K231.




This Terms And Conditions contained herein this website" ", shall govern your use of this website, including all pages within this Website(collectively referred to herein below as this "Website"). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all the Terms and Conditions contained herein in full.You must not use this Website, if you have any objection to any of these Website Terms And Conditions.

Your access to and use of the services is conditioned on your acceptance of and compliance with these Terms And Conditions. These Terms And Conditions apply to all visitors, users and others who access or use the services.


Intellectual Property Rights

In order to access the services and products made available through this Website, you may be asked certain information relevant to your Purchase, without limitation including ("`User Account" "Name", "Billing Address", "Email", "Contact No") as part of registration process for that service. You agree that any registration information you provide to Soft4K231 is accurate, correct and up to date. All such informations are referred to below as the "Intellectual Property".

All the contents in this Website other than your own, which you may have opted to include on this Website, under this Terms, Soft4K231 and/or its licensors own all rights to Intellectual Property and material contained in this Website, and all such rights are reserved.

Intellectual Property is not ment to distribute, sell to anybody or company, and no other is given right to ask for your Intellectual Property except government, law, Soft4K231 itself and its subsidiaries.


Your content

As part of your continuous use of the Services, all information (such as data files, written text, computer software, music, audio file or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the services are the sole responsibility of the person from which such content originated, which shall mean your content. All such informations is referred to below as the "Content".

You are granted a limited access only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this website.

Your Content must be your own and must not be infringing on any third party’s rights. Soft4K231 reserves the right to remove any of your Content from this Website at any time, and for any reason, without notice.



You are expressly and emphatically restricted from all of the following

1. Publishing any material of this website to any media without permission.

2. Selling, sublicensing and/or otherwise commercializing any Website material without permission.

3. Publicly performing and/or showing any Website material.

4. Using this Website in any way that is, or may be, damaging to this Website.

5. Using this Website in any way that impacts user access to this Website.

6. Using this Website contrary to applicable laws and regulations, or in a way that causes, or any cause , harm to the Website, or to any person or business entity.

7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website.

8. Using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from access to you and Soft4K231 may further restrict access to you in any areas of this Website, at any time, in its sole and absolute discretion.


Privacy and Personal information

Your user ID and Password you may have for this Website are confidentiality and you must Maintain confidentiality of such information.

You agree and understand that you will be solely responsible to Soft4K231 for all activities that occur under your account.

Your are aware of any unauthorized use of your password or of your account, you agree to notify support agents.

For information about Soft4K23 personal data protection practices, please read Soft4K231 Privacy Policy . This policy explains how Soft4K231 treats with your information and protects your privacy, when you use the services.

Soft4K231 explains how we treat your personal data and protect your privacy when you use our services. By using our services you agree that Soft4K231 can use your data in accordance with Soft4K231 privacy policies.

Soft4K231 respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process.


End of User Account and Agreement

You did not follow the restrictions as per our Soft4K231 Terms and Conditions and if you are unable to comply with the provisions of the Terms, Soft4K231 may any time, terminate its legal agreement with you.

Soft4K231 can terminate your User Account and agreement with Soft4K231 if is required to do so by law or if you are unable to comply the provision of the Terms.

Soft4K231 does not provide services in those countries where it is restricted by Government Law and resident users or weather you are operating from those countries.

If you want to terminate your User Account and agreement with Soft4K231, you may request for termination by email request to and termination process may take up to seven(7) working days. Termination of User Account and agreement will mean you will no longer have access to all the services provided to you by Soft4K231 and its subsidiaries and affiliates.

We may ask for original scan copy of your government issued id card and you are suppose to provide required information to Soft4K231. Termination may not take place for not providing required information asked with no obligation.

Your acceptance of Terms and Conditions with Soft4K231 also agrees that Soft4K231 may, with notice or without notice, suspend or terminate your User Account or deny you access to all or part of Electronic Channel or any services, if you engage in any conduct or activities Soft4K231 in its sole discretion believes violate any of the Terms and Conditions, violate the rights of Soft4K231 , or is inappropriate for continued access or of circumstances which impact your credit worthiness or for any other reason which Soft4K231 thinks fit and proper.


Refund policy

In a situation when a code cannot be calculated or found for your mobile device, a refund will be issued 100%

Factory codes and calculator services are not eligible for verification and refund as these are Database methods and you will get as Generated in Database.

The problems with these phones are

1. Operator will change the codes from the defaults and the factory default codes will be wrong.

2. Blocked Counters

3. Custom ROMS

4. Replaced Handset or ROM Changed by operator

5. Re-locked Handset by operator

6. Wrong IMEI

7. Your phone is not GSM

No Emails will be answered seeking verification for these. allows you to request the cancellation of an unlock code order in the "Waiting" section. If cancellation request is received within one minutes following your order, it may be instantly approved. If the request cannot be instantly approved, if it is seen as “Pending" until 's supplier accepts, the cancellation request can be approved, or refuse it and delivers the unlock code. It is ’s supplier sole discretion to accept or deny a cancellation request.

If you think you received the wrong unlock code, you have 3 days following the delivery of your order to request, you can mail Soft4K231 in to proceed to verify for wrong code to supplier.

Soft4K231 also accept that for some unlock tools (including, but not limited to, the code that come from calculator and that are guaranteed to return every time the same code) this procedure may not be available. If, after the verification procedure has been, the code is the same as the first one, will issue a refund of your order if you provide a video proof.

This video proof must be compliant with these rules:

1. Fist type *#06# (or any other way of displaying the IMEI on the phone's LCD) on the phone then wait 5-10 seconds until we can clearly see and read the IMEI of the phone displayed.

2. If present, the operator (on which the phone is currently locked) logo should be clearly visible.

3. Insert the sim in the same phone, a sim card which is not currently accepted by the phone.

4. Wait 5 seconds until Soft4K231 clearly see and read the message displayed by the phone.

5. Enter the code received by the server, :SLOWLY" and the keys being pressed or touched must be seen in the video as the code is entered into the phone.

6. If you get an error message, wait 5 seconds so Soft4K231 can clearly see this message.

7. Make sure the video is correctly focused on the codes, messages, IMEI are all visible on the phone's display.

8. Then please upload the video using free streaming website like and forward to Soft4K231 by email at

If you are professional user (with a "Wholesale Account") running your own Unlock Business, please note that it's Mandatory to use "YouTube" or "DailyMotion" to upload your video. Also please pay extra care when requesting video to your customer to NOT make any mention in the video of the Name of your Company, and to NOT show your Website or Email as Soft4K231'll not accept to forward the video proof to our supplier if any these condition happen. Finally still if you are a Wholesale User, please forward the Video by email including all the details below :

1. "Service Name" you used to request the unlock code for this order.

2. "Brand, Model and IMEI" of the Cell Phone.

3. "Unlock Code" you received.

4. Any special information Soft4K231 might have request during the Unlock Process (ie: UDID, Provider ID, SeCro).

5. And finally a brief description of the "Error" when trying to enter the code.


If your complaint is about an iphone unlock service, first please do not waste your time to provide a video proof.

1. Place order for GSX check report. 2. Soft4K231 only accept GSX check report provided by (Soft4K231 do not accept GSX report performed on any other website).

You must use the service iPhone & iPad Full GSX Check ( Carrier ,SimUnlock Current Status) to perform the GSX Check and pay for the check. Then please forward the result to us by email. If the result show that phone is still locked, and from the exact same original network you place the order for Soft4K231 will then refund the check and forward the complaint to our supplier to investigate about the issue. If the GSX Check show the phone is not from the correct Network, or the phone is Unlocked then no refund claim or complaint will be accepted. How does a Gsx report show iphone is unlocked or not? "Next Tether Activation Policy Description " must be looked This Description Must Result the phrase "Unlock or Multi-Mode Unlock" means phone is unlocked and need to restore with itunes if the Description show carrier means phone is not unlocked Verification Time is Supplier dependant it might be faster or slower however Soft4K231 will make sure to complete verification as fast as Soft4K231 can on priority basis Soft4K231 cannot Directly refund any order untill supplier approves refund request.

When you select a service in IMEI section, you can see the information note about the eligibility of the phones that can be unlocked, giving you special instruction for a particular service, including but not limited to, phone models or operators. Do not order if your phone is not eligible to unlock by particular service, it is your responsibility to follow the particular rules included within the service and will refuse any refund request if these rules have not been followed and you receive a wrong unlock code.

It is your responsibility to check if you are able to enter the code in the phone before ordering an unlock code for this mode. By ordering an unlock code, you guarantee that you know the correct procedure to enter this code; if you have any doubt, please ask first to or ask for process in live chat option in before requesting a code as Soft4K231 can’t guarantee to always be able to get the code entry instructions. For resellers account you accept that all the credits bought on are non payment refundable all credit must be used until account go to "000000"

Normal users can apply for cash back refund "cash, paypal, eSewa, Credit card" whatever applicable for not getting result or cannot be unlocked, and if you do not wish to unlock your phone anymore.

You placed an order for something else specified in selection panel (eg: buying an unlock code for Verizon when it clearly specifies the code is only for AT&T and T-mobile.) gives you full specified information and warning on service panel. Please read all those and place order. Placing order will verifies that you have read information and warning and wrong order submitted beyond warning will not be eligible to refund.


Governance and Law

These terms will be governed by and construed in accordance with the substantive and procedural laws of the Nepal, without regard to principles of conflict of laws. You agree that any dispute arising from or relating to the subject matter of these terms and conditions shall be governed by the exclusive jurisdiction and venur of the state and competent court located in Kathmandu,Nepal.

Subscriber consent to service of process vai email at the email address(es) provided by subscriber, and waivies any requirement under the law of Nepal Government or other Judical treaty required that legal process by translated into any language other than English.

You hereby accept the jurisdiction of such courts. Inspite of above mentioned, if company "Soft4Kk231" thinks appropriate, Soft4K231 may institute proceeding against you in any other court or tribunal having jurisdiction.

Soft4K231 accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of Nepal.


Credit Card Fraud Policy, PayPal and Other e-Payment verification

Fraudulent transactions are immediately cancelled after being detected. Any active orders associated with the same fraudulent credit card will also be go to cancelation process to protect you.

When Soft4K231 detect questionable activity related to an order Soft4K231 receive, Soft4K231 will mark the order with a Pending status and perform fraud detection checks on the order to reduce your exposure to risk. During this time, you won't be able to charge the order.

If Soft4K231 determines that an order is high-risk or doesn't comply with our Payments policies, the order will be cancelled for your protection and cannot be reinstated.

Soft4K231 also requires payments providers to verify their identity and withhold payments until they have completed the verification process. In order to comply with these regulations, Soft4K231 may contact you to provice additional documentation via email to help us confirm your identity once you’ve started processing orders. Required documents will be:

1. Driver's license or government issued ID

2. If the address listed on your driver's license or government issued id doesn't match the address listed in your account, please submit proof of your address with a bank statement, credit card bill (with the first 12 digits of your card number blacked out), or water, phone or other utility bill.

Once Soft4K231 confirms the validity of the order, the order will be charged.

All costumers who dispute credit card charges for any reason will be reported as a delinquent collection account to all major credit bureaus and will be sued.

Soft4K231 have a legal obligation to report to the Serious Organized Crime Agency (SOCA) any suspicious transaction. Upon any fraudulent transaction discovery, Soft4K231 will block (Blacklist) IMEI from Apple database as well all activity related to your account from IP address to user information. Soft4K231 will submit to international agencies fighting against spam, frauds and financial crimes.


Acceptance of Terms

You consent to use an electronic agreement to govern your use of the agreement. You expressly consent to receiving all notices here under in electronic form, provided however this consent may be withdrawn at any time by contacting us at the address set forth above (though, in some situations, Soft4K231 may have no other means of providing notices to you, so termination of your account may result to request not to receive notices in electronic form). The parties expressly agree that all performance under this Agreement and the resolution of disputes shall be conducted in the English language. If a translation of this Agreement into any other language is required by law, the English version will prevail to the

extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof Soft4K231 should not held liable in any case whatsoever.

All Third Party Services offered for use with us are provided to you through your Third Party service provider(s) and shall be subject to Your agreement with such third party service provider(s). Except to the extent specifically prohibited by applicable Law in your Jurisdiction. Soft4K231 will not have liability what so ever to you or any third party claiming by or through you.

For any issue related to the third party services, linked sites, other sites or third party information, including without limitation, the accuracy timeliness or continued availability of such third party services or the continued interoperability of the third party services.

Any dealings with third parties conducted through us, the third party services, linked sites or other sites, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the third party. Soft4K231 shall not be responsible or liable for any part of any such dealings. If you disagree in any content, you should leave the site immediately.

Any material downloaded or otherwise obtained through your use of our services is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system, mobile system or loss of data that results from the use of our service. You agree that Soft4K231 have no responsibility or liability for the deletion of, or the failure to store or to transmit, any content or communication maintained by the service. Soft4K231 retain the right to create limits and use at our sole discretion at any time with or without notice.

About these Terms

Soft4K231 may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. Soft4K231’ll post notice of modifications to these terms on this page. Soft4K231’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

These terms control the relationship between Soft4K231 and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and Soft4K231 don’t take action right away, this doesn’t mean that Soft4K231 are giving up any rights that Soft4K231 may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The laws of Nepal, excluding Nepal’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the competent courts of Kathmandu, Nepal. You and Soft4K231 consent to personal jurisdiction in those courts.


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